How Can We Help You?

No — and this is one of Tablekard's most important design decisions. Customers simply scan the QR code on their table and your digital menu opens instantly in their phone's browser. There are no app store downloads, no account creation, and no login required to browse and order. It works on any modern smartphone — iPhone or Android — in Safari, Chrome, or any other browser.

Getting started takes under 10 minutes. Fill out the registration form on our homepage with your name, restaurant name, and phone number. Our onboarding team will reach out to schedule a brief setup call. Alternatively, you can self-serve through our guided wizard: create your restaurant profile, build your menu, generate table QR codes, and go live — all in one session.

Absolutely. Your digital menu is live and editable at all times from your admin dashboard. Add new items, change prices, mark items as unavailable (e.g., sold out for the day), upload new photos, reorder categories — every change is reflected on the customer-facing menu within seconds. There is nothing to reprint, ever.

Tablekard integrates with Razorpay, India's leading payment gateway. Customers can pay online via UPI (Google Pay, PhonePe, Paytm), debit/credit cards, or net banking — directly from the ordering interface. If you prefer, you can also enable 'Pay at Counter' as an option, letting customers choose how they settle their bill. Online payments are settled directly to your registered bank account on Razorpay's standard T+2 settlement cycle.

Yes, completely. We use Supabase with PostgreSQL and Row Level Security (RLS) at the database level. This means that at a technical level, every single database query is filtered by your restaurant's unique ID. No other restaurant, user, or even our own team can read your orders, menu items, or analytics without explicit authorization. We also use encrypted HTTPS connections for all data in transit.

Yes. Our Enterprise plan is designed specifically for restaurant chains and franchises. You can manage multiple outlets from a single super-admin dashboard, with each outlet having its own menu, table QR codes, and analytics. You can drill down into outlet-specific data or view aggregated performance across all locations.

If you decide to cancel, your account is paused — not deleted. All your restaurant data, menus, order history, and analytics are retained for 30 days from your cancellation date. You can reactivate within that window with everything intact. After 30 days of inactivity, data is permanently deleted in accordance with our Privacy Policy. You can also request a full data export before cancellation.

No. You need a printer to print your table QR codes — any inkjet or laser printer works, and the codes are optimized to print sharply even on plain paper. For your dashboard, you can use a laptop, tablet, or even a smartphone. Many of our restaurant partners manage their entire operation from a tablet mounted at the counter. No POS terminals, no proprietary hardware, no vendor lock-in.

Most restaurants are fully live within 10–15 minutes if they follow our onboarding wizard. This includes creating your restaurant profile, adding your first menu categories and items, and generating QR codes for your tables. If you have a large menu (50+ items with photos), you might spend 30–45 minutes uploading everything — but you can also start lean with a few items and add more later.

Yes. You can upload your restaurant logo, and the customer-facing QR menu will display it prominently in the header. Your restaurant name, description, and cuisine tags also appear on the menu. Pro plan subscribers can additionally set a custom primary brand color that is applied across the ordering interface, making it feel like your own branded app.